Terms of Use
Version 2026-11-13
These terms govern your use of Mimoa, offered by Pisio Technologies SL (tax ID B93856136, calle Juan Ramón Jiménez, km 0, núm. 11, esc. 3, pta. 4, 08191 Rubí (Barcelona), Spain). By creating your account you accept them, together with the privacy policy.
1. What Mimoa is
An app to log a baby's care (feeds, diapers, sleep and more), share it with the people who care for them with you, and prepare visits to a health professional. It is a logging and organizing tool: it is not a medical device, it does not diagnose, give doses or say whether something is normal, and it does not replace care from a professional. Suggestions in "Tell" and answers in "Ask Mimoa" are generated by AI and can be wrong: check them. In an emergency, call your local emergency number.
2. Your account
You must be at least 16, give accurate details and keep your password safe. The account is personal and you can delete it any time (Settings → Delete my account).
3. The baby's data and your family
You may only create a baby's profile and log their data if you are their mother, father or guardian, or if they invited you. Whoever manages the baby decides whom to invite and with which role, and can remove access. What you log is seen by the baby's people according to their role. You are responsible for what you share outside the app, such as a PDF report.
4. Plans and payments
- Mimoa is free. Family Plus adds voice in "Tell" and "Ask Mimoa", for the whole household.
- When you create your first household you get 7 days of Family Plus free, with no card. One trial per person.
- Family Plus is a monthly or yearly subscription that renews automatically until you cancel. It is bought by the family (not by caregivers) and applies to the household it was bought from.
- You pay through Apple or Google, under their terms and at the price the store shows. You cancel there (see Support); deleting the app or your account does not cancel a subscription.
- Voice has a fair-use limit of 300 voice notes a month per household. If you reach it, you can keep typing or logging by hand.
- The store handles refunds. By starting to use the digital content you waive the 14-day right of withdrawal, to the extent the law and the store allow.
5. Acceptable use
You may not log a baby's data without being their family or having their permission, upload photos or content that is illegal or infringes third-party rights, attack the service or bypass its limits, or resell it. If you do, we may suspend your account.
6. Your content and ours
What you log and your photos are yours: we process them only to provide the service, as set out in the privacy policy. The app, its texts, design and brand belong to Pisio Technologies SL; use them only for your family's care.
7. Availability and liability
There may be interruptions for maintenance or other reasons, and entries not yet synced may take a while to appear on other phones. To the extent the law allows, we are not liable for indirect damages or for health decisions you make based on the app or its answers. This does not limit your rights as a consumer or any liability the law does not allow to be excluded.
8. Changes and governing law
If we make a significant change to these terms, we will tell you in the app before it applies. They are governed by Spanish law; if you are a consumer, the law of your country of residence also protects you, and you may go to the courts of your home.